Privacy Policy

1. Information We Collect

Livana Eco collects information you provide directly to us, including:

• Name, phone number, and email address
• Rental preferences and budget details
• Property listing details (for owners/brokers)
• KYC documents for verification purposes
• Chat messages between users

2. How We Use Your Information

We use your data to:

• Match you with relevant listings and roommates
• Verify listings and prevent fraud
• Facilitate communication between tenants and brokers
• Improve our app features and user experience
• Send important updates and notifications

3. Data Sharing

We do not sell your personal data. We only share information with: (a) other users when you choose to connect (e.g., contact a broker or roommate), (b) service providers who help us operate the app, and (c) when required by law or to protect rights and safety.

4. Data Security

We use industry-standard encryption and security practices to protect your data. All sensitive documents are stored securely and access is restricted to authorized personnel only.

5. Your Rights

You have the right to:

• Access and review your personal data
• Request corrections or updates
• Request deletion of your account and data
• Opt out of marketing communications

6. Contact Us

For privacy-related questions or data requests, contact us via WhatsApp at +91 88284 27307.